We offer a 100% Satisfaction Guarantee on all lashes. If your order does not meet or exceed your expectations, we will refund the amount of your purchase within 30 days, less return shipping fees. Refund requests must be made within 30 days from the purchase date of merchandise. If you wish to return your order, please email us at Queen@royaleyecandy.com with the subject line “RETURN REQUEST” and include your Order # in the contents of the message. DUE TO THE NATURE OF OUR PRODUCTS WE CAN NOT ACCEPT EXCHANGES.
Ship your item back to Us
Items purchased from RoyalEyeCandy.com must be returned to ROYAL EYE CANDY INC 2140 E Southlake Blvd Ste L669 Southlake TX 76092. Returns for items purchased from RoyalEyeCandy.com can only be made within 30 days from the purchase date of your order. Refunds are made in the original form of payment and are issued to the person documented on the original order as the "Bill To" Customer.
We use USPS for domestic orders within the Unites States of America. For International orders we use UPS or FedEx For more information, view our full Returns and Exchanges information.